Hybrid Car Battery Replacement FAQ
- What is the Core Fee?
When you purchase your new hybrid battery from Bumblebee Batteries, we require a core to be returned. If your core is not returned within 30 days of receiving your replacement battery we will charge a $500 core fee.
Your new battery will be shipped in special reusable packaging that allows you to easily return your old battery back to us. The shipping cost covers both the shipping of your new battery to you, and the return of your old battery back to us.
- Why should I buy from Bumblebee Batteries?
At Bumblebee Batteries, we're on a mission to bring hybrid car owners peace of mind and lasting value by delivering products, services, and support that meet uncompromising standards of quality and genuine personal care.
Everything about our BeeMax™ line of replacement hybrid batteries was designed to give our customers the highest performance, longest lasting, most dependable battery possible. We do this by using only 100% premium cells, superior manufacturing standards, advanced assembly and vigorous testing.
We believe in empowering hybrid car owners with straight answers and detailed information so they can make the best decisions and get the most value from their hybrid cars. Our warranty was created to make replacing your hybrid battery as stress-free as possible.
We want every customer to feel elated by their experience with us. We promise to operate our business with integrity and care for the quality, value and support our customers receive. In the event of a problem, we will make it right or refund your money. Guaranteed.
In addition to our uncompromising service ethic, we are committed to environmental responsibility. From advanced regenerative testing equipment that conserves energy to comprehensive recycling of materials in all aspects of our company operations, Bumblebee Batteries is dedicated to supporting people and the planet.
As hybrid car owners ourselves, we know the technology inside and out, and are happy to answer questions, make recommendations and walk you through your options before you buy. Just give us a call at 888-968-5005 or use our handy contact form. We're here to help!
- How much is shipping?
We are now offering free shipping anywhere in the continental United States excluding Canada, Hawaii, and Alaska.
- How difficult is it to install the battery? Can I do it myself?
Yes, you can install the hybrid battery by yourself. In fact, most of our customers choose this option and are surprised how simple it is. However, it does take time and you should be reasonably comfortable using basic tools.
We have created a comprehensive video that walks through the battery installation process for a Honda Insight. You can watch the video here.
If you have questions, just give us a call at 888-968-5005 or use our handy Contact Form.
- How do I return my old battery?
Our advertised prices include shipping fees and core fees. No extra or hidden charges! When you purchase a hybrid battery from us, your battery will come in reusable packaging with a prepaid shipping label for the return of your old battery.
Simply unpack your new battery, put your old battery into the same box with the provided pre-paid label, and send it back. Once we receive your old battery, your warranty will be activated.
- I saw a cheaper hybrid battery somewhere else. Why is your product more expensive?
As the saying goes, "You get what you pay for." At Bumblebee Batteries, our goal is not to offer the cheapest product, our goal is to provide the highest quality, best performing, longest lasting hybrid battery replacement for our customers.
Our premium quality batteries are priced substantially lower than what you would pay going through your dealer. Our cells feature 25% more plate surface area, enabling higher capacity and power output than the factory-installed hybrid battery. Thanks to advancements in manufacturing technology, our battery assembly is able to be wound tighter, fitting more plate material into the same industrial D-cell battery case.
The positive and negative collectors have been redesigned to allow for approximately 50% more weld points between the plates and the collectors. The negative collector is welded to the battery case, rather than just pressure contact. These improvements allow the highest capacity and lowest internal resistance of any hybrid battery cell on the market!
Here are five reasons why we believe the BeeMax™ battery from Bumblebee Batteries is the best value available.
We realize some vendors are out there willing to sell "refurbished" replacement batteries with lower-grade components and testing methods. We are not willing to do this because we don't believe our customers should have to roll the dice when it comes to the quality of an investment as important as your car's hybrid battery.